Operations Lead


Improve how the Buddy team works by creating (or documenting) and managing repeatable processes for sustained growth and success.

About the Role

The Operations Lead is focused on execution and process across multiple facets of the business. As we grow from a scrappy team to a full-sized organization, this role will be responsible for both rolling up your sleeves and figuring out how to get from point A to point G and for creating the roadmap along the way so that we can repeat success.

You should be comfortable with project management, analytics, and written communication. People in your life know you as the person they can count on, no matter what, and you also know when to call in reinforcements. You should leave no stone unturned and take pleasure in seeing work to completion.

This role will grow with the company. You may want to specialize in a specific discipline, or you might want to move up in the leadership team. Tell us!

Expected Outcomes

  • Work is delivered at continuously-improving and measurable speed, quality, and magnitude.
  • Every business function has a documented process.
  • The Buddy team and our partners have the resources needed to execute at or above projections.


Let us know by sending a quick note along with your resume to jobs@iambuddy.com.

About Buddy

Buddy’s mission is to build a more fearless society. Today, we do that by selling the first and only on-demand accident insurance product in the market to help people get outside and do more fun things. We have recently expanded our insurance portfolio to encompass additional parts of the world of experiences, and we need you to grow with us on our journey.

Buddy is a team of marketers, tech geeks, career-switchers, and insurance experts who all love a little adventure outside. We work hard and challenge norms through cross-skill communication, customer feedback and testing, and we love to whiteboard the edge cases. We believe in community and are active in multiple community projects, especially around the outdoors. We set high expectations of ourselves, and we support one another to make sure every team member reaches their full potential.

Take Your Shot

Although we list out the general requirements, you may have skills and talents that we haven’t even thought of!

Studies show that many under-represented groups only apply for jobs when they feel that they meet 100% of the job requirements. At Buddy, we want you to take your shot and apply, because you miss every shot that you don’t take.

Still don’t think this is the job for you, but you’re still interested in Buddy? Email us at jobs@iambuddy.com to tell us more.

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